Symptom:
(public)		 OTRS is not running with mod_perl
Problem:
(public)		 You want to use OTRS with mod_perl but your web server, which is
configured correctly, does not start or the OTRS frontend does not
work properly.
Solution:
(public)		 If you want to use OTRS with mod_perl it is very important that the
versions of mod_perl and the CGI cpan module can work together. Due to
changes in the mod_perl API some versions are not compatible.

Use the CGI cpan module older then 3.10, if you have to use mod_perl
1.99.x or older.

With mod_perl 2.x or newer you have to use the version 3.10 or newer of
the CGI cpan module.

With older OTRS versions (earlier then 2.0.0 beta4 (2005/07/03)) the CGI
cpan module was shipped with OTRS and OTRS has used this module even if
the cpan module was installed on your system. In newer versions we
removed the CGI cpan module from the OTRS sources because of the
trouble with mod_perl.